I assist businesses in uncovering and executing customer value through the design process.
Hey, I’m Ben Rochon, a multi-faceted design intrapreneur with extensive experience as a Service Designer , Design Coach , and Creative Technologist . My passion lies in applying the design process and value creation to organizational-wide matters, driving innovation and improvement at every level.

I’ve worked with

Driving transversal alignment on a critical business process and customer journey
As an innovation project, we leveraged humanoid robots as store assistants.
Investigated and refined the methods retail stores use to plan and implement product layout changes, enhancing efficiency and effectiveness in merchandise display and organization.