I assist businesses in uncovering and executing customer value through the design process.
Hey, I’m Ben Rochon, a multi-faceted design intrapreneur with extensive experience as a Service Designer , Design Coach , and Creative Technologist . My passion lies in applying the design process and value creation to organizational-wide matters, driving innovation and improvement at every level.
I’ve worked with
Selected Work
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Enhancing Commercial EV Charger Onboarding
Driving transversal alignment on a critical business process and customer journey
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Enhancing Customer Experience: Robot as a Store Assistant
As an innovation project, we leveraged humanoid robots as store assistants.
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Innovating Planogram Execution: Insights, Strategy, and Patents
Investigated and refined the methods retail stores use to plan and implement product layout changes, enhancing efficiency and effectiveness in merchandise display and organization.
Ben Rochon 